Concept · Prototype stills

An assistant that waits for a person

Concept: an assistant inbox with a drafted reply that cites its source and waits for a person to approve it.

Concept · prototype still

An assistant inbox that drafts replies, cites the exact policy passage behind each one, and sends nothing until a person approves.

What the concept shows

The inbox opens on “Needs review”, with Sent and All beside it, and a count of drafts waiting.

Each conversation shows its state: “Draft ready · 2 sources”, “Draft ready”, “Approved · sent”, or “Waiting on a photo”.

The suggested reply is labelled as a suggestion that cites the policy. Numbered markers sit next to each claim and match source chips below.

Opening a source shows the passage with the matching sentence highlighted.

An approval bar stays at the bottom: “Needs your approval. Nothing is sent until a person approves it.” The actions are Edit, and Approve and send.

Design questions the concept answers

Citing sources: rather than a list of sources at the end, numbered citations sit next to each claim, with the passage one tap away.

Approval: rather than optional review or auto-sending low-risk replies, approval is a fixed final step for every reply.

Not shown in this concept

An empty inbox, no source found, conflicting sources, a draft edited by a person, and a draft rejected.

This is a concept shown as prototype stills. No outcome is claimed.

About

Design leader shaping digital products that scale. 20+ years in UX, games, and SaaS.

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© 2025 Greg Herboek · Designed in Austin · All rights reserved.

About

Design leader shaping digital products that scale. 20+ years in UX, games, and SaaS.

Social

© 2025 Greg Herboek · Designed in Austin · All rights reserved.

About

Design leader shaping digital products that scale. 20+ years in UX, games, and SaaS.

Social

© 2025 Greg Herboek · Designed in Austin · All rights reserved.